Reason for the recall
- The product presents a risk of fire as certain battery cells within affected units may develop internal defects over time.
Reasonsee the original notice
BrandTesla
Batch number(s)not stated
Barcodenot stated
Product
- Summary
- Product: Tesla Powerwall 2
- Hazard: The product presents a risk of fire as certain battery cells within affected units may develop internal defects over time.
- Corrective action: Tesla have initiated a replacement programme for affected units.
- Product information
- Type
- Other - Batteries
- Brand
- Tesla
- Model
- Powerwall 2
- Country of Origin
- United States
- Product Description
- AC battery system for residential or light commercial use.
- Product Report and Image
- Link to product image and PDF
- Hazard
- The product presents a risk of fire as certain battery cells within affected units may develop internal defects over time. An investigation identified that battery cells manufactured by a third party may contain excessive lithium plating, which can lead to cracking of the cell casing. This may result in an internal short circuit and subsequent thermal runaway, increasing the risk of the battery overheating and catching fire.
- The product does not meet the requirements of the Electrical Equipment (Safety) Regulations 2016.
- Corrective action
- Tesla has remotely discharged most affected Powerwall 2 units pending replacement. Any remaining affected units are being discharged by Tesla technicians.
- Customers should ensure their Powerwall 2 remains online and check the Tesla app for a notification confirming whether their unit is affected. If a replacement is required, customers should contact their original Tesla Certified Installer to arrange installation.
- Affected Powerwall 2 units will be replaced free of charge. If the original installer is unavailable, customers should contact Tesla Support on +44 1628 450630 or visit Tesla Powerwall 2 Replacement Program.
- Additional information
- PSD notification numbers: 2609-0219
- Notifying Authority: Local Authority Trading Standards
What to do
- Tesla have initiated a replacement programme for affected units.
- Product information
- Type
- Other - Batteries
Source: Product Safety Alerts, Reports and Recalls (OPSS) — Office for Product Safety and Standards (OPSS)
Source: Office for Product Safety and Standards, GOV.UK. Contains public sector information licensed under the Open Government Licence v3.0. EU Safety Radar is an independent information service; the text above presents the official data in the original language — the notice published by the authority is authoritative.
Open the original notice (www.gov.uk) ↗ Official document (PDF) ↗